Driving Innovation for a Global Quick Service Restaurant Chain

Evolving customer expectations, new product offerings and innovative brand loyalty programs necessitated the creation and execution of a best-in-class retail technology strategy. Gurnet was engaged to lead the development of an integrated set of financial, operational and technical standards for all new and remodeled stores. The solution would enable our client to preempt challenges and capitalize on opportunities presented by internal and external (consumer, competition and market) forces.

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