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Delivering the Goods for a Fortune 500 Retailer’s Global IT Initiative

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Delivering the Goods for a Fortune 500 Retailer’s Global IT Initiative

A Fortune 500 retailer engaged Gurnet Consulting to establish a Project Management Office (PMO) to lead the successful delivery of the largest IT initiative in company history.
With a series of aging data centers housing legacy systems on obsolete platforms, our client required a wholesale upgrade of their technology backbone. The $80 million technology initiative was the largest in the company’s history and required dedicated internal staff, specialized professional services and numerous product and service providers.
  • Challenge
  • Solution
  • Results
With a series of aging data centers housing legacy systems on obsolete platforms, our client required a wholesale upgrade of their technology backbone. The $80 million technology initiative was the largest in the company’s history and required dedicated internal staff, specialized professional services and numerous product and service providers. For an initiative of this size and scope, our client needed to establish a rock solid Program Management Office to lead the execution of:
• Greenfield build out of a 60,000-square-foot Tier 4 data center
• Replacement of all legacy platforms
• Retire, re-architect, or replace aging applications
• Migrate all assets to new location (750 miles away)
• Introduce best-in-class IT operation standards
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After leading the successful sourcing and procurement effort associated with the program, Gurnet Consulting was engaged to establish the Program Management Office to lead and control the initiative. Gurnet provided:
• Program leadership
• Organizational structure and governance
• Strategic approach and delivery methods
• Functional and technical subject matter expertise
• Vendor management
• Centralized planning, controlling, monitoring and reporting
• Quality assurance
Over the span of three years, Gurnet’s PMO governed and managed project portfolios over $25 million annually, involving numerous business units, multiple vendors and globally distributed delivery teams.
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The multi-year engagement leveraged Gurnet’s Organizational and Project Based services to deliver the results required for our client - successful build out, migration and enhancement of technology systems and operations. The program was delivered on time and budget and layed the foundation for our client to execute an “emerging market” growth strategy and scale to the demands of their existing North American and European consumers.
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